Customer Care Awards 2025: Shortlists announced

The awards aim to recognise individuals and providers that are making a difference in creating good customer outcomes. This year sees over 90 entries shortlisted across 16 categories. The winners will be announced on 27 June, 2025, at the Marriott Grosvenor Square, London. The awards will take place after the Customer Care Conference, taking place on the same date. To book your place at the awards, click here. Cameron Roberts, editor, COVER, said: "These awards always stick out for me as it gives us the opportunity to recognise some of the unsung talent across our industry, from un...