Return to 'business as usual' not enough for insurance industry urges ABI director

The health insurance industry must aspire for a higher standard than ‘business as usual' if it wants to increase PMI take-up across the population, according to director of general insurance policy at the Association of British Insurers (ABI), James Dalton. Speaking at the COVER Health Insurance Live event, Dalton said a stronger take-up of PMI could be reflected in greater productivity at an economic level. As such, he told the conference's audience that insurers should be seizing the current environment as an opportunity. "The experience of the pandemic has demonstrated the abili...