AXA PPP healthcare has launched the first of its business support manuals for intermediaries to help...
AXA PPP healthcare has launched the first of its business support manuals for intermediaries to help them meet the challenges of forthcoming regulation. Part one comprises commentaries and Q&As on the customer classification, status disclosure, assessing demands and needs, recomending a suitable product, inducements and training and competence. It also features tips on preparing an action plan for achieving Financial Services Authority (FSA) compliance. A second instalment is set to be issued in October and will cover further aspects of FSA regulation such as professional development.
