Letter

To: The Editor

From: Philip Spiers, partner at Nursing Home Fees Agency

As the storm of recent news reports shows, it appears that the only certainty older people and their families face when it comes to obtaining and paying for care is that it will be a confusing and daunting experience.

The chaos over who pays for care continues unabated and the real losers are older people and their families who are left feeling vulnerable at the time when they need support most.

The Government has admitted that some people have wrongly paid for their care and the NHS has set aside up to £180million to compensate them. The cases that have been identified so far may just be the tip of the iceberg and there may be other people paying for care costs that should in fact be met by the health service.