Swiss Re: Underwriting has evolved but 'work still needed'

Rate of applications 'not taken up' remained static, despite process improvements

clock • 4 min read

Vicki Livingstone, underwriting propositions manager at Swiss Re, shares her thoughts on how underwriting process improvements are leading to better disclosures and cost reductions, but explains that 'further streamlining' is needed

In the early days of L&H underwriting, the only useful and accurate piece of predictive data was age. Times have advanced significantly since and underwriting and claim assessments are now being dealt with more quickly, meaning the whole end-to-end journey is much shorter, a real win for customers. Dynamic insurers have been using their underwriting and claims experience to leverage knowledge on their processes and technologies, enhancing their capabilities. Better disclosures and data gathering Firstly, process improvements are driving innovation through smarter and more effective qu...

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