Vicki Livingstone, underwriting propositions manager at Swiss Re, shares her thoughts on how underwriting process improvements are leading to better disclosures and cost reductions, but explains that 'further streamlining' is needed
In the early days of L&H underwriting, the only useful and accurate piece of predictive data was age. Times have advanced significantly since and underwriting and claim assessments are now being dealt with more quickly, meaning the whole end-to-end journey is much shorter, a real win for customers. Dynamic insurers have been using their underwriting and claims experience to leverage knowledge on their processes and technologies, enhancing their capabilities. Better disclosures and data gathering...
Artificial intelligence at work
500,000 claims last year
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