What are the COVER Customer Care Awards judges looking out for this year?
Entries are open for the COVER Customer Care Awards 2019 and with the 1 March deadline fast approaching, we have put together a video exploring the art of writing a good awards submission. With some new categories for 2019, these awards offer us a chance to highlight the most impressive examples of industry best practice; where insurance providers, third party services and individuals have gone ‘above and beyond' to provide top quality service to policyholders. We hear from some of this year's...
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