Events
- Upcoming events
  COVER Claims Convention 2019
  
  COVER Claims Convention brings together some of the industry’s leading experts and providers to consider all aspects of the claims equation, highlight best practice, and – ultimately – act as a catalyst for change.
  
  Date: 10 May 2019
  
  Jumeirah Carlton Tower, London
  
  Cover Customer Care Awards 2019
  
  The Cover Customer Care Awards, which will take place in May 2019, recognise exceptional service from individual protection, group protection, and private medical insurers, as well as associated firms that represent technology and added value services.
  
  Date: 10 May 2019
  
  Jumeirah Carlton Tower 1 Cadogan Place Belgravia London SW1X 9PY, London
  Changing perception: Claims transparency and building customer trust
  
  Our next webinar, while acknowledging the importance of publishing claims stats, will investigate how much further insurers can go with regards to transparency measures such as decline rates, application assessment processes and disclosure related to pay-outs.
  
  Date: 13 May 2019
  
  Your Computer
  
  Don’t just tick the box: be mindful
  
  We will explore how providers can deliver tools to help people stay happy and healthy at work, by raising awareness around the connections between physical and mental health, while fostering safe, ethical and compassionate environments for individuals.
  
  Date: 16 May 2019
  
  Your Computer, Your Computer
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Industry voice

COVER Video: A word from the judges...

‘Don’t just tell me what everyone else does’

COVER
14 February 2019

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What are the COVER Customer Care Awards judges looking out for this year?

Entries are open for the COVER Customer Care Awards 2019 and with the 1 March deadline fast approaching, we have put together a video exploring the art of writing a good awards submission. With some new categories for 2019, these awards offer us a chance to highlight the most impressive examples of industry best practice; where insurance providers, third party services and individuals have gone ‘above and beyond' to provide top quality service to policyholders. We hear from some of this year's...

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