The Financial Ombudsman Service (FOS) has upheld 36% of complaints about financial advisers in the past year, down from 40% in the previous year, its annual review has shown.
The report, published on 13 June, showed FOS resolved 1,602 complaints about IFAs in 2016-17, the majority of which were about self-invested personal pensions (SIPPs). FOS upheld 64% of the 242 IFA-related SIPP claims alongside 25% of PPI complaints; 43% portfolio management gripes; 39% personal pension problems; and 20% of complaints related to mortgage advice. The majority of resolved claims against IFAs were related to advice (1,094), where FOS agreed with the consumer in 39% of cases. Administration...
With Alex Koslowski in charge
As a result of significant increases in life expectancy, an additional 71,000 care home places will be needed for older adults spend with substantial care needs, according to a study published in The Lancet.
'Lack of transparency'
Debbie Kennedy, Group Head of Protection Proposition Strategy has resigned from Royal London.