The Financial Ombudsman Service (FOS) has upheld 36% of complaints about financial advisers in the past year, down from 40% in the previous year, its annual review has shown.
The report, published on 13 June, showed FOS resolved 1,602 complaints about IFAs in 2016-17, the majority of which were about self-invested personal pensions (SIPPs). FOS upheld 64% of the 242 IFA-related SIPP claims alongside 25% of PPI complaints; 43% portfolio management gripes; 39% personal pension problems; and 20% of complaints related to mortgage advice. The majority of resolved claims against IFAs were related to advice (1,094), where FOS agreed with the consumer in 39% of cases. Administration...
Some 85% of employees are more likely to work for employers offering clearly labelled benefits, research from Canada Life has found.
Wellbeing expert David Price discusses a range of practical ways employers can set about looking after the mental health of their staff during the seasonal period
The Financial Ombudsman Service (FOS) will maintain its current funding model for the next financial year despite recognising it is unsustainable in its current form.
The FCA has confirmed that, while businesses will have to identify certified staff from day one under the Senior Managers & Certification Regime (SM&CR), they will have a year to complete fitness and propriety assessments.