Tom and Polly: A Candid look at lead generation

COVER investigates

clock • 7 min read

Katie Crook-Davies quizzes one of the minds behind Tom and Polly on transparency, building trust and ensuring that online leads are kept 'warm'

We all know that protection is hard to sell; a challenge that lead generators look to overcome by combatting consumer preconceptions and cognitive biases which impact buying behaviour, to ensure that the enquires they pass to advisers and insurers are ‘warm'. But despite the important role of lead generators when it comes to protection sales, it's hard to ignore the slightly tarnished reputation that this industry has developed. Last month Candid, previously E-finity Leads, announced a 200% increase in traffic to their Tom and Polly sites. The firm has been making waves in the lead gener...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Adviser / Broking

St James's Place shares under pressure amid AR departures

St James's Place shares under pressure amid AR departures

One firm headed to Söderberg & Partners

Jen Frost
clock 17 July 2026 • 2 min read
Omni Protect first to offer Beagle Street intermediary proposition

Omni Protect first to offer Beagle Street intermediary proposition

3,500 firms gain access

Cameron Roberts
clock 14 July 2026 • 2 min read
LifeSearch appoints head of business protection and expert advice

LifeSearch appoints head of business protection and expert advice

Nick Rixon takes the role

Jaskeet Briah
clock 09 July 2026 • 2 min read