Our key takeaways from our first ever conference focusing entirely on claims, industry trust and transparency
Friday 10 May saw more about 120 industry professionals gather in West London for a full morning of claims; to talk about statistics, sharing stories and connecting with customers. Here are five key things that we took away from the day: 1. As an industry we should be sharing positive news stories to truly build consumer trust The day started with an engaging keynote session from Alan Knowles, chair of the Protection Distributors Group, who spoke about the lack of consumer trust in...
Lisa de-Laune brings over 20 years' industry experience, having led risk, internal control, internal audit and change functions
The equivalent of £1.7m every day
Welcoming Andy Morris as finance director and Shirley Fell as operations director
Two million UK people estimated to have dementia by 2051