Regulation

Payment Protection Insurance (PPI) redress totals have reached a new peak after payments rocketed by more than £100m in just one month.

The Financial Services Consumer Panel has called for the new Financial Conduct Authority (FCA) to be given full responsibility for the regulation of retail financial services, including consumer credit.

Protection complaints continued to rise during the year and have already breached last year's totals in some product areas.

With white papers due this year on long-term care (Dilnot Review), sickness absence and also the Treasury's work on simple products, how much explicit help (not just macro changes to benefits and the NHS) would you want the government to give the industry?...

The ten worst offending payment protection insurance (PPI) mis-selling firms could face costs of over £55m to enable regulators to deal with the problem.

An industry expert has called for greater engagement by the protection industry to prevent regulation of payment protection insurance (PPI) hurting the protection market.

The British Insurance Brokers' Association (BIBA) has launched a sanctions checking facility to help members comply with the Terrorism Act and the FSA financial crime requirements.

Clients will be entitled to damages if insurers fail to pay claims promptly, according to the latest proposal by the Law Commission.

Redress paid to customers complaining about the sale of payment protection insurance (PPI) has hit £1bn in 2011, following the release of the latest monthly figures from the FSA.

The Investment and Life Assurance Group (ILAG) has warned that increased publishing of decisions made by the Financial Ombudsman Service (FOS) could be a boon for claims management companies (CMCs).