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‘Doing the right thing for customers’

PARTNER INSIGHT: Guardian's CEO Simon Davis discusses the company's rebirth, shaking up the protection market and making his vision possible

How can the financial services sector create good outcomes for women as both employees and customers? This was the question posed by Quilter's corporate affairs director Jane Goodland to four panellists at TISA's annual conference this week.

From the Mermaid to the Palace of Westminster

Business protection doesn't need to be complicated, insists Aegon's protection director

We need an environment of transparency and openness, argues Helen Dick of Scottish Widows

INDUSTRY VOICE: The advice gap in the UK cannot be understated. There are just 25,000 advisers to cover the entire adult population of the UK, meaning advisers are outnumbered six to one by lawyers and 12 to one by accountants

Scott Cadger of Scottish Widows explores care services and the value of supporting customers at the moment of truth

Scottish Widows' Johnny Timpson reviews the 35 years since critical illness cover was introduced

Gary Burchett, protection director at Scottish Widows, on heart disease and the 35th anniversary of critical illness cover