News

The Financial Ombudsman Service (FOS) has ruled out charging "nominal" fees to complainants, agreeing with Parliament's view the service must be free to ensure the public's confidence in it.

Nearly 15% of employees are unaware what pension and insurance benefits their employer provides, a survey by Friends Life has found.

The SimplyBiz Group is running a second protection awareness Week in partnership with Friends Life, Zurich, Vitality Life and Bright Grey.

There is a wide variety in the ways complaints are being handled across the NHS, primary care and social care services in England, the Care Quality Commission (CQC) has found.

The issue of personal debts from funeral costs is to be debated in parliament as an MP has warned that support for low earners funding loved one's funerals requires a 'complete overhaul.'

Financial advisers are among the small and medium size businesses being "aggressively" targeted by HMRC for VAT payments, contributing to a 10% jump in VAT taken from SMEs in the last year, according to a national accountancy group.

IFA Compliance has announced that it will now make CIExpert available to all adviser firms who are customers.

From April to November The Parliamentary and Health Service Ombudsman has upheld nearly double the number of complaints compared to the same period last year.

NHS hospitals are failing to listen to concerns raised by visitors, contractors and others, a Freedom of Information (FOI) request by Healthwatch England has found.

Protection comparison service and broker ActiveQuote is rapidly expanding operations and creating 74 new jobs with Welsh government support.