Customer Care Awards Our COVER Customer Care Awards return for 2020. Serving as a sister to October's industry-wide COVER Excellence Awards, which focus mainly on product development and overall quality, the Customer Care Awards provide a chance to represent the ‘unsung' heroes working across our industry. Date: 15 Jul 2020 London
Claims & Underwriting Forum Join us at the COVER Claims & Underwriting Forum to explore how the protection and health sector can continue to enhance industry practices to improve the customer experience, as insurers increasingly expand the care and support services available to policyholders before, during and after a claim. What is the future of life and health insurance? In a nutshell, it’s prevention, personalisation and innovation. Date: 02 Oct 2020 London - TBC, London
