social networking

De-bunking the 'digitisation myth', Mark Gee explains why technology is offering not just some but all financial advisers the opportunity to leapfrog their competitors

Speaking at a COVER Breakfast Briefing, sponsored by Unum, Geoff Branch, an account executive at Liveperson, explains how websites overcome inhibitors and convert visits to sales.

Misconceptions exist about what social media actually is and how it can be used by the protection industry as a sales and marketing channel. Christopher Tuite explains

The internet, new media and social media are continuing to grow in popularity and importance for interacting with people. What should advisers be doing to make the most of these opportunities?

In light of ever-changing customer needs and expectations, firms are constantly evolving TCF practices. Customer service specialist Derek Bishop explains how businesses can live up to TCF regulations.