Pioneer Friendly Society

Pioneer and Exeter Friendly have confirmed they will come together under the Exeter Family Friendly name and the provider says it will focus on selling its products through intermediaries.

Following consultation the Finance & Technology Research Centre (F&TRC) agreed to produce a draft good practice statement on business retention processes at its June Protection Forum.

Pioneer has hit out at providers who "change the goalposts" mid-claim while also joining the chorus of insurers urging all income protection (IP) claims approval rates to be published.

The financial ombudsman (FOS) has hit back at criticism of its complaints statistics, saying the data was not designed for consumer use but to encourage firms to handle client grievances more efficiently.

My client, Anne (39), is a divorced accounts executive with two primary-school-aged children. Her widowed and retired father, Brian (66), also lives with the family, and takes a significant role in childcare, allowing her to work full-time. What protection...

Following a successful pilot Pioneer has officially launched its income protection policy, Bills & Things.

PruProtect has launched two new products with a whole raft of developments that it thinks will reinvigorate the protection. What are your first opinions of the provider's work?