What do advisers think of the Seven Families initiative and how could they potentially use information and material from it as part of their protection conversations with clients?
According to a recent poll from EDM Group, one-third of people claim to have switched insurers in the past two years because of poor service. In your view, how can insurers improve customer service?
Personal finance education will be part of the national curriculum in secondary schools from September 2014. Should protection insurance be part of the discussion, and do you think this would help spread awareness by talking to younger people?
In our recent COVER 360 research, our adviser- respondents said the children's cover element of critical illness cover is the second least important reason in recommending the product. However, this is a high reason for claim. Why is take-up and interest...