Vast majority believe industry pays less than 90% of claims - Aegon

According to a survey by Aegon, 92% of people in the UK believe the protection industry pays out less than 90% of claims each year. The research, which questioned 1,300 adults aged 18 and above, found that people were aware that the most common reasons for a declined pay-out are inaccurate disclosure on application and claiming for something that is not included in the policy, however only 8% only thought providers pay more than 90% of claims. This is counter to the Association of British Insurers (ABI) report that 97.8% of claims were made across group and individual protection polic...