Royal London pays 99.1% of 2017 protection claims

Adam Saville
clock • 3 min read

Over half a billion pounds in UK protection claims paid in total

Royal London paid out over £517m (99.1%) worth of claims in 2017, its published claims statistics revealed today. Nearly £175m was paid in life and terminal illness claims, which amounted to 97.3% of term life insurance claims paid, with an average of nearly £113,000 per claim. For terminal illness, 92.3% of claims were paid with an average pay-out of just over £129,000 per claim. Over £128m was paid in whole of life claims (99.9%) and the average pay-out just over £4,000. Critical illness Over £200m was paid in critical illness claims - 91.2% of claims were paid, 2% were decli...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Mental Health Awareness Week is not just for clients

Mental Health Awareness Week is not just for clients

Mental health resources and opinion

Cameron Roberts
clock 15 May 2026 • 4 min read
Third of LV= customers accessing mental health support aged 26-35

Third of LV= customers accessing mental health support aged 26-35

Anxiety primary reason for access

Jaskeet Briah
clock 14 May 2026 • 1 min read
£1m paid out to Waddle Insurance customers

£1m paid out to Waddle Insurance customers

Average claim took 90 days to complete

Jaskeet Briah
clock 07 May 2026 • 2 min read