Talking SME wellbeing: How to unearth business and people needs

‘There’s now growing understanding that employees should be thought of as customers’

clock • 6 min read

In the second in a series of monthly ‘How to’ articles on SME wellbeing, Legal & General’s distribution director, Colin Fitzgerald, looks at how to help clients identify benefit and wellbeing needs specific to their people and their business.

Part one of the 'Talking SME wellbeing' series, which examines what the CEO wants from a wellbeing programme, can be read here. Why is such a journey of discovery needed? Because without looking under the bonnet of an organisation and getting to know its people, how on earth can you begin to design a programme that will be efficient and effective; a programme that will help a business meet its overall objectives while, at the same time, supporting its people to look after their own - and very individual - health and happiness needs. In the absence of this crucial first-step piece of w...

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