The Financial Conduct Authority (FCA) has for the first time distinguished between advice and guidance in the way it records complaints, in new rules out today.
Insurance premium tax (IPT) is to rise to 9.5% by November, the chancellor has confirmed in the Summer Budget.
The Financial Conduct Authority (FCA) has called on firms, consumer groups and stakeholders to give consumers information in smarter and more effective ways.
With the implementation of Solvency II around the corner, Silverfinch's John Dowdall sets out priorities for all insurers.
State-owned Lloyds Banking Group has been hit with a £117m fine by the Financial Conduct Authority (FCA), the "largest retail fine" it has ever issued.
The Financial Conduct Authority (FCA) helpline has failed to achieve its voluntary targets for servicing enquiries from firms after being hit by increased demand for help with consumer credit and AIFMD.
Liberal Democrat MP Steve Webb, who has served as pensions minister for the last five years, has lost his parliamentary seat.
Firms trying to expand into new business areas are having to wait 85% longer for Financial Conduct Authority (FCA) authorisation than two years ago.
Financial Conduct Authority (FCA) chief executive Martin Wheatley has called on firms to do more to support vulnerable customers, saying their mistakes made difficult situations worse "too many times".
The Financial Conduct Authority (FCA) may have more problems those which emerged in the Davis report, The Treasury Committee has said.