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Critical Illness

Critical Illness

Shooting stars - Defaqto product ratings explained

The latest issue of COVER included a report that some members of the protection provider community, including the ABI, were unhappy with the way third party agencies rate products.

clock 20 October 2011 • 6 min read

Term Assurance

Health and protection disputes jump steeply

Protection and health insurance complaints to the Financial Ombudsman Service (FOS) leapt sharply in the second three months of the year.

clock 18 October 2011 • 1 min read

Critical Illness

Aviva enters partial payments market for CI

Aviva has added the first partial payments to its critical illness (CI) policy and halved the length of time for a Multiple Sclerosis (MS) claim.

clock 17 October 2011 • 1 min read

Critical Illness

Insurers blame product ratings for market problems

Defaqto and other ratings agencies have been attacked for "driving the wrong behaviour" by encouraging product complexity and being "in danger of misleading consumers".

clock 03 October 2011 • 2 min read

Income Protection

CI complaints spike in first half year

Complaints about critical illness (CI) have spiked sharply over the last six months, the FSA has reported.

clock 28 September 2011 • 1 min read

Critical Illness

PruProtect launches serious illness microsite

PruProtect has produced a microsite for advisers about its serious illness cover product.

clock 27 September 2011 • 1 min read

Critical Illness

FOS says CI claims declining but hints at ongoing problems

The Financial Ombudsman Service (FOS) has given an insight into current complaint trends in critical illness, with a mixed report.

clock 15 September 2011 • 2 min read

Underwriting

Risk Clinic: FIB on critical illness

I have a client making a claim on a critical illness (CI) policy. The provider is suggesting they take a lump sum payment rather than the family income benefit (FIB) they originally bought. I realise there are various arguments for each side, but what...

clock 12 September 2011 • 4 min read

Adviser / Broking

The ten most common underwriting queries (and answers)

Not only will the needs of each and every client who needs a protection policy differ, but advisers also have to factor in the different underwriting processes of providers...

clock 09 September 2011 • 3 min read

Critical Illness

Aegon ups CI claims paid

Aegon paid 94% of critical illness (CI) claims in the first half of the year, a 3% increase on its overall result for 2010 (91%).

clock 07 September 2011 • 1 min read
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