Everyday care services make up over half of VitalityHealth claims

Talking therapies made up 85% of mental health claims

Jaskeet Briah
clock • 1 min read

Over half (58%) of health insurance claims to Vitality last year were for its 'Everyday Care services', which is up from 10% in 2015.

These primary care services include Vitality GP, Talking Therapies, physiotherapy, and the newly introduced optical, dental and hearing cover benefits across its members, with claims for these making up the majority of claims. Talking therapies made up 85% of mental health claims in 2022, and physiotherapy claims have also grown by over 60% to 2022 from 2019, with members aged 25-39 the most likely to make a physiotherapy claim. Last year, there were over 100,000 Vitality GP consultations which is three times more than in 2019, Vitality detailed, and there were also over 10,000 Vitali...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on PMI

Amii names Liam Kennedy as vice chair
PMI

Amii names Liam Kennedy as vice chair

Director of key accounts for Vitality

Jaskeet Briah
clock 12 June 2025 • 1 min read
2024 record year for private healthcare: PHIN
PMI

2024 record year for private healthcare: PHIN

3% year-on-year rise

Cameron Roberts
clock 03 June 2025 • 2 min read
Amii adds to executive committee
PMI

Amii adds to executive committee

Lucy Pearce and Anders Lewis join

Jaskeet Briah
clock 28 May 2025 • 1 min read