Smart Communications acquires cloud platform Intelledox

Next generation forms

Adam Saville
clock • 1 min read

Cloud-based customer communications management platform for insurance and financial services

Technology firm Smart Communications has announced it has taken on the Intelledox platform. The acquisition means that more than 600 insurance, financial and healthcare brands, including HSBC, Aon, MassMutual and Deloitte, will now have their customer communications powered by Smart Communications and Intelledox. Designed to digitalise traditional forms-based processes, Intelledox's cloud platform connects to record systems and provides next-gen forms, built-in workflow and ‘on-demand' customer communications. Intelledox said it has helped hundreds of businesses and government orga...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Technology

AI will create millions of new protection policies

AI will create millions of new protection policies

"The protection gap in 2026 is a conversation gap"

Alain Desmier
clock 11 June 2026 • 3 min read
Simplybiz introduces AI file checking service

Simplybiz introduces AI file checking service

Human checks built in as standard

Jaskeet Briah
clock 09 June 2026 • 2 min read
Clients being misled by AI top adviser concern

Clients being misled by AI top adviser concern

More than two thirds flag concerns about clients turning to AI for financial advice

Sophia Panayi
clock 05 June 2026 • 1 min read