Shepherds Friendly pays 97% of IP claims

The mutual said the most common causes of claim were back pain, depression and broken bones from accidents. Shepherds Friendly said it declined claims due to people deciding not to proceed with their claim, non-disclosure and failing to comply with policy T&Cs.   Kim Harris, managing director of Shepherds Friendly, said: "We're committed to providing straightforward and flexible cover to ensure that our members are protected if the worst should happen. "Knowing that an insurer has a strong claims payment record gives members the peace of mind that their cover will support them if t...