Sign in
- Personalise your on site experience.
  
  Download and use the apps.
  
  Access your subscription from outside of the office.
  
  Get relevant news and insight straight to your inbox.
  - Sign in
Follow us
- Twitter
- LinkedIn
- Newsletters
- YouTube
- Instagram
Register
Events
- Upcoming events
  COVER Mental Health & Wellbeing Summit
  
  Join us at the COVER Mental Health & Wellbeing Summit on 12th March 2020 as we tackle turning awareness into action.
  
  Date: 12 Mar 2020
  
  London
  
  COVER Customer Care Awards
  
  Our COVER Customer Care Awards return on Thursday 7 May 2020. Geared mainly towards highlighting the support insurance providers give advisers and their clients, the Awards were open to all firms operating within life insurance, protection and health as well as third-party providers.
  
  Date: 07 May 2020
  
  London
  Claims & Underwriting Forum
  
  The COVER Claims & Underwriting Forum will build on the conversations started at the COVER Claims Convention last year, which explored the theme of transparency and trust.
  
  Date: 13 May 2020
  
  London
  
  Women in Financial Advice Awards 2020
  
  Professional Adviser & Retirement Planner are delighted to host the third annual Women in Financial Advice Awards, taking place on Wednesday 1st July 2020 in London.
  
  Date: 01 Jul 2020
  
  Hilton Bankside 2-8 Great Suffolk St London SE1 0UG, London
  View all events
  Follow our events
  
  Sign up to receive email alerts about our events
  
  Sign up
Industry Voice

Customer Care Awards 2019 - Old Mutual Wealth's Karen Garrett on her win

Old Mutual Wealth's Karen Garrett and COVER's Adam Saville

Tweet
Facebook
LinkedIn
Send to

Old Mutual Wealth deputy chief underwriter Karen Garrett talks exclusively to COVER about winning the Best Underwriting Team prize at this year's Customer Care Awards

Described by one judge as "definitely on an upward move", Old Mutual Wealth stole the title of Best Underwriting Team at this year's COVER Customer Care Awards. Our judges felt that its helpful team has gone lengths to improve access to insurance by developing its underwriting philosophy to include vulnerable customers. Watch the video above to hear from OMW's deputy chief underwriter Karen Garrett about winning the award and check the full list of award winners here. Click here to read...

To continue reading...

Register now

Register today for the latest news, features and opinion for health, protection insurance and employee benefit professionals.

Understand the latest market changes and developments as they happen
Read interviews and opinion from the leading lights in the protection, employee benefits and health insurance industries
Stay ahead with details of events, webinars, videos and analysis of hot topics