• Home
  • COVID-19
  • Life
  • Critical illness
  • Income protection
  • Health
  • Employee benefits
  • Regulation
  • Diversity
  • Mental health
  • Events
  • Industry Voice
  • EBooks
  • Newsletters
  • Sign in
  •  
    •  

      Personalise your on site experience.


      Download and use the apps.


      Access your subscription from outside of the office.


      Get relevant news and insight straight to your inbox.

      • Sign in
     
      • Account details
      • Contact support
      • Sign out
     
  • Follow us
    • Twitter
    • LinkedIn
    • Newsletters
    • YouTube
    • Instagram
  • Register
  • Events
    • Upcoming events
      event logo
      Mental Health & Wellbeing 360

      This time in a digital format, COVER Mental Health & Wellbeing 360 will take a look at the mental health and wellbeing landscape beyond the pandemic, while taking stock of the things we’ve learnt so far from the most challenging health and social crisis of a generation.

      • Date: 25 Mar 2021
      • Digital Conference, Digital Conference
      event logo
      Claims and Underwriting Innovation Forum 2021

      COVER Claims and Underwriting Innovation Forum will investigate the most innovative claims and underwriting practices driving the protection and health insurance market forward. It bears repeating; at the heart of every policy is a human being. As technologies advance and digital capabilities expand, it is crucial that the needs of the customer do not get lost along the way. A personal touch must remain at the centre of every interaction an individual has with an insurance company, either directly or through an intermediary. Hence, this journey is about evolution not revolution.28th April, Digital Conference

      • Date: 28 Apr 2021
      • Virtual Conference,
      View all events
      Follow our events

      Sign up to receive email alerts about our events

      Sign up

  • Industry Voice
  • EBooks
Cover Magazine
Cover Magazine
  • Home
  • COVID-19
  • Life
  • Critical illness
  • Income protection
  • Health
  • Employee benefits
  • Regulation
  • Diversity
  • Mental health
 
  •  

    Personalise your on site experience.


    Download and use the apps.


    Access your subscription from outside of the office.


    Get relevant news and insight straight to your inbox.

    • Sign in
 
    • Account details
    • Contact support
    • Sign out
 
  • Underwriting

Customer Care Awards 2019 - Old Mutual Wealth's Karen Garrett on her win

Old Mutual Wealth's Karen Garrett and COVER's Adam Saville
Old Mutual Wealth's Karen Garrett and COVER's Adam Saville
  • Adam Saville
  • Adam Saville
  • @AdSaville_COVER
  • 20 June 2019
  • Tweet  
  • Facebook  
  • LinkedIn  
  • Send to  
0 Comments

Old Mutual Wealth deputy chief underwriter Karen Garrett talks exclusively to COVER about winning the Best Underwriting Team prize at this year's Customer Care Awards

Described by one judge as "definitely on an upward move", Old Mutual Wealth stole the title of Best Underwriting Team at this year's COVER Customer Care Awards. Our judges felt that its helpful team has gone lengths to improve access to insurance by developing its underwriting philosophy to include vulnerable customers. Watch the video above to hear from OMW's deputy chief underwriter Karen Garrett about winning the award and check the full list of award winners here. Click here to read...

To continue reading...

Sign In

Export Load
Forgot your password?

Register now

Register today for the latest news, features and opinion for health, protection insurance and employee benefit professionals.

  • Understand the latest market changes and developments as they happen
  • Read interviews and opinion from the leading lights in the protection, employee benefits and health insurance industries
  • Stay ahead with details of events, webinars, videos and analysis of hot topics

Register now

More on Underwriting

Zurich speeds up underwriting process

‘Great innovation’

  • Underwriting
  • 28 January 2021
SPOTLIGHT: Melanoma and skin cancers

Ahead of World Cancer Day

  • Underwriting
  • 22 January 2021
Royal London adds 'innovative' Underwrite Later option

'Simpler and easier for advisers'

  • Underwriting
  • 21 January 2021
RGA launches underwriting portal

Built-in underwriting rules

  • Underwriting
  • 08 January 2021
LV= loosens underwriting restrictions for FPP IP

‘More than 70% of cases accepted with no further evidence required’

  • Income Protection
  • 06 January 2021
Back to Top
  • Contact Us
  • Marketing services
  • About Incisive Media
  • Terms and conditions
  • Policies
  • Careers
  • Twitter
  • LinkedIn
  • Newsletters
  • YouTube
  • Instagram

© Incisive Business Media (IP) Limited, Published by Incisive Business Media Limited, New London House, 172 Drury Lane, London WC2B 5QR, registered in England and Wales with company registration numbers 09177174 & 09178013

Digital publisher of the year
Digital publisher of the year 2010, 2013, 2016 & 2017
Loading