Case Study: April International UK

A recent case involving an 18 year old who fell from the seventh floor of his flat in Mexico illustrates sharply the difficulties employers and their private health insurers can face when dealing with complex client claims in remote locations. Often, local healthcare facilities may fall far short of what we in the UK take for granted, making the role of the insurer and their assistance provider critical when it comes to delivering satisfactory outcomes. In this particular example, the case involved the child of an expatriate worker on holiday, where luckily family cover was in place. ...