British Friendly pays 94.7% of 2018 claims

Income protection mutual British Friendly has announced that it paid 94.7% of all claims in 2018, with 44% of them going out due to orthopaedic reasons (MSK). After MSK, viral illness/respiratory was the next most common reason for a claim (17%), followed by psychiatric (11%). Cardiovascular, digestive and neurological all accounted for 5% of the overall paid claims figure. Of the declined claims, 1.3% were for non-disclosure and 4% were for not meeting the definition for incapacity. Since 2005, when British Friendly began recording its claims data, the mutual has paid an annual av...