Critical Illness

Critical illness (CI) sales scripts are ready for implementation by the end of the year following approval from the FSA and Association of British Insurers (ABI).

The FSA has proposed changes to its complaints handling procedure as it reveals pure protection grievances continued to grow in the first half of the year.

Bupa paid out in 91.5% of critical illness claims received during the first half of 2010, the company has revealed.

My client has recently purchased a life and critical illness (CI) plan and noticed it included free child's cover, although it does have significant exclusions. She is now interested in covering her child to the same level of herself and her partner....

The individual critical illness market has long been one of the most competitive in the protection industry, but, writes Owain Thomas, could controversial new plans and a battle over definitions see it break out into open warfare?

Friends Provident is adding mastectomy cover and five new ABI+ conditions to its critical illness (CI) product.

Aviva has increased its critical illness (CI) claims payment rate to 93% in the first six months of 2010.

Progress has revealed it paid 89.5% of critical illness (CI) claims in the first seven months of the year.

The ABI is highlighting the need for clients to fully disclose their medical history when taking out protection and health insurance.

My client, Steve, has just asked me to perform an overall review of his protection needs following the start of his new family. He's only 32 and has an existing 10-year-old critical illness policy (25-year term). Should I recommend keeping this for the...