"More could be done by the industry to highlight quality measures"
“Success rests on collaboration with employers, not on GPs alone”
“The future will likely be placed in the hands of technology”
"How does protection insurance compete against electricity bills, Netflix or new clothes for the kids?"
"It’s a sad day that when tenders come up for renewal, the lowest bidder wins"
Checklist for the measurement and evidencing of Consumer Duty
"The combination of carrot and stick should make a marked difference"
"Certain individuals are more vulnerable to its effects than others"
"Vulnerability is the foundation on which the Consumer Duty pillars are built"
"Few advisers are able to retain this disparity of coverage in their heads"