Nurses available at point of claim through insurer's HALO customer services proposition
The official eBook for this year's COVER Customer Care Awards is available now to download
Group life, critical illness and income protection business bought from Munich Re
Advisers are the key to unlocking enhanced interaction with policyholders
Terminal illness definition removed, HIV deleted and an exclusion for early stage thyroid cancer allowed
Square Health's Steve Casey is living proof that CIC can be a vital lifeline for anyone who suffers a stroke. However, as he found out first hand, the experience of making a claim may differ from one provider to the next. Here's his story...
94.6% of critical illness claims paid in 2017 by wealth manager
Almost 60% of financial advisers struggle to complete all their tasks in a single day
Less than half of family-run firms have a succession plan, research from Legal & General has revealed
CIExpert's Alan Lakey discusses how to choose the 'best' critical illness plan.