Publishing paid claims stats, customer care and using personal stories
‘Percy: The Protection Calculator’
ABI makes statement on consumer panel findings while key protection figures welcome call for Universal Credit means-testing exemption
Instead of 'deckchair shifting', the ABI should tidy up confusion around critical illness condition definitions
Healthcare provider signs up to Association of British Insurers (ABI) after withdrawing membership in 2013
Incoming Zurich Europe, Middle East and Africa chief executive Amanda Blanc has been appointed as the first female chair of the Association of British Insurers (ABI).
Telesales and misuse of bought data is damaging life insurance within the eyes of consumers. The industry must act before the FCA steps in...
Some positive moves but "major issues" missed at consultation stage to improve access to insurance