ABI and GRiD record 'highest ever' annual paid claim stats

97.6% claims paid in 2018

Adam Saville
clock • 3 min read

Protection industry paid out more than £5.3bn to individuals and families last year

The number of paid claims surpassed 200,000 for the first time ever in 2018 for both group and individual policies, figures from the Association of British Insurers (ABI) and Group Risk Development (GRiD) have revealed. Overall, £5.3bn in protection claims were paid last year - a £200m increase year on year. Nearly 98% (97.6%) of claims were paid in 2018, with the average life insurance pay-outs reaching £81,000 - the highest average on record - and pay-outs equalling £14.5m every single day. Have you registered to attend the COVER Claims Convention on Friday 10 May? "It's good ...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Over one third of Gen Z don't see protection need for under-35s

Over one third of Gen Z don't see protection need for under-35s

Vitality research findings

Jaskeet Briah
clock 27 May 2026 • 2 min read
MetLife UK launches virtual physio

MetLife UK launches virtual physio

Available to individual protection customers

Cameron Roberts
clock 26 May 2026 • 1 min read
The COVER Review: Protection sales, fit notes and long-term care

The COVER Review: Protection sales, fit notes and long-term care

Week commencing 18 May 2026

COVER
clock 22 May 2026 • 1 min read