ABI publishes principles on GP medical requests

The guiding principles have been drawn up with input from the Information Commissioner's Office (ICO) and the British Medical Association.  In a recent sample, one insurer using electronic requests in 2016 has already seen almost half of electronic requests come back within 7 days, compared to an average of 22 days under the paper-based system.  The new guiding principles include ensuring that: -       Clear customer consent is received. No medical information will be released without the customer's consent. -       An electronic process allows the GP to amend, delete or add sen...