ABI publishes principles on GP medical requests

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The Association of British Insurers (ABI) has today published guidelines on electronic paperless requests for medical information from GPs that insurers need when providing protection insurance.

The guiding principles have been drawn up with input from the Information Commissioner's Office (ICO) and the British Medical Association. In a recent sample, one insurer using electronic requests in 2016 has already seen almost half of electronic requests come back within 7 days, compared to an average of 22 days under the paper-based system. The new guiding principles include ensuring that: - Clear customer consent is received. No medical information will be released without the...

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