ABI publishes principles on GP medical requests

The guiding principles have been drawn up with input from the Information Commissioner's Office (ICO) and the British Medical Association. In a recent sample, one insurer using electronic requests in 2016 has already seen almost half of electronic requests come back within 7 days, compared to an average of 22 days under the paper-based system. The new guiding principles include ensuring that: - Clear customer consent is received. No medical information will be released without the...