Individual Protection

Total percentage of claims increased to 96.9%

"The SME market consists of nearly 6 million businesses with up to 250 staff each"

Reducing average claim timelines

For life and income protection

Largely attributed to health insurance members

Including mental health support and cancer care

"The more refined we can get, the fairer it becomes"

Updated definitions and design for the Consumer Duty age

"Cancer premium" of nearly £700 each month for young people's diagnosis

Research by LV= shows