IP

Cirencester Friendly's income protection (IP) policy My Earnings Insurance has been added to Personal Touch Financial Services' (PTFS) protection panel.

Complaints about income protection (IP) and critical illness cover (CI) fell in the second half of 2014 figures from the Financial Conduct Authority (FCA) have revealed.

Aviva has expanded the availability of its virtual health service app to its group risk customers.

LV= has announced its protection sales in 2014 were worth £217m, an 11% increase on 2013.

The dominance of mis-selling claims about protection products remains an issue for the industry, the Financial Ombudsman's Melissa Collett has warned.

Demand for Mortgage Payment Protection Insurance is still dwindling, but a new philosophy on debt waiver products could rejuvenate the market. Fiona Murphy reports.

Considering income protection in the context of state benefits is not a one-size‑fits-all affair. Steve Payne investigates.

According to a recent poll from EDM Group, one-third of people claim to have switched insurers in the past two years because of poor service. In your view, how can insurers improve customer service?

I am a group risk consultant. GRID has published industry claim statistics that show the types and amounts of claim, as well as showing group risk claim payout rates for the first time. Can I use these with my corporate clients? If so, how, and what kind...

As one of the organisers of the new Seven Families initiative, Roy McLoughlin's mission statement is clear: he wants to raise the profile of income protection. He tells Paul Robertson about IPTF's plans to get the word out.