Financial Ombudsman Service

The Financial Ombudsman Service (FOS) plans to freeze the levy it collects from firms and cut its budget by 20% over the coming year.

A client who protested about commission being taken from his pension without his permission and without receiving ongoing advice in return has had his complaint rejected by the Financial Ombudsman Service (FOS).

Watchdog trebled in size under departing chief's leadership.

The Financial Ombudsman Service (FOS) has hired trend forecaster the Future Foundation to conduct a review of the ombudsman's role in the changing world of financial services.

The Financial Ombudsman Service (FOS) has reported a 39% increase in overall complaints against financial products, with increases in claims related to self-invested person pensions (SIPPs), personal pensions and annuities.

The Financial Ombudsman Service (FOS) has seen a 179% increase in complaints about financial products and services in the first quarter of the 2013/14 financial year.

Advisers have seen the number of complaints against them soar over the past year, however figures show that more than half of the cases were dropped by the ombudsman.

FOS has said the more "pragmatic, commonsense" approach of the new regulator will fill the need to re-balance past industry issues like the extensive PPI mis-selling.

The family of a man who died of cancer but whose life insurance payout was refused on the grounds that he failed to disclose pins and needles have won their fight against Friends Life, after the Financial Ombudsman Service (FOS) ruled that the insurer...

The board of the Financial Ombudsman Service has appointed Amerdeep Somal as the new independent assessor for the service.