Aviva

If commission was abolished for protection plans, what would be the result? Would the customer benefit? Perhaps not, finds Alan Lakey.

Strong performance in Aviva protection and "at retirement" sales has driven a slight increase in long-term sales, the provider's 2012 preliminary results show.

Aviva suffered a loss of £3bn in 2012 due to a £3.3bn writedown from the sale of its US business last year.

The whole auto-enrolment piece has been structured without the intermediary in mind, despite a clear function for advisers in communicating the message, Capita said at the Employee Benefits Connect 2013 conference today.

Cega, the international claims and emergency medical assistance provider, has been appointed by Aviva UK Health to support its domestic PMI and individual international PMI policyholders overseas.

Trevor Matthews, chief executive of Aviva UK, is to step down from the role.

The Defaqto star ratings system has been called into question by industry experts following publication of its 2013 income protection (IP) products ranking.

Aviva has reported concern about long waiting times for mental health treatments despite the government having pledged to provide greater access by 2015.

Critical illness G-Day premium changes have shown Aegon, Scottish Provident and Bright Grey to have the highest increases, while LV= can boast the lowest, CIExpert has reported

A protection adviser has warned advisers to check critical illness cover policy documents after receiving a series of out-dated terms and conditions for clients.