LifeSearch CEO explores effectively executing 'good ideas' when dealing with vulnerable customers
One of the best things about the modern protection market is how so many of us join in the evolving dialogue about how we could work together and do things better. There was a time, folks, when insurers, reinsurers and many others might have dismissed those trying to change things as attention-seeking nuisances! Nowadays they are wonderfully open, and over the last few years have made rapid progress on, for example, treating the claim as our core product. Much of the talk across the industry...
During COVID-19 pandemic
'We must not act as fast-buck profiteers'