Our next webinar will explore the importance of transparency, building customer trust and using positive claims stories
Consumer trust has been a huge problem for the protection industry for as long as we can remember. According to research carried out by Scottish Widows last year, UK adults - on average - believe that insurers only pay a third of individual protection claims each year. A far cry from the 97.8% that they actually pay. Just days after the COVER Claims Convention on Friday 10 May, our next CPD-approved webinar, while acknowledging the importance of publishing claims stats, will investigate how...
Nurse screening and doctor examination services to start from 1st June for individual protection customers
'This is a moment in history like no other'
From Monday 1 June
‘Inconsistencies making it very difficult’
‘Positive time to advertise insurance’