Aegon UK urges doctors to embrace electronic reporting

clock • 1 min read

Aegon UK is calling for doctors to use electronic reporting when submitting medical evidence, to enable people to get protection cover in place as quickly and smoothly as possible.

Aegon has been working with Niche Health's iGPR proposition for the last year to pilot electronic GP reports. So far it has found that over 61% of electronic reports are being returned within 9 days, which is 50% quicker than the paper-based process. Earlier this month, The Association of British Insurers (ABI) published guidelines on electronic paperless requests. Stephen Crosbie, protection director at Aegon UK, said: "As a protection provider we're keen to use electronic reporting to provide a smoother and more secure service to our customers, improving the way we obtain medical...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Aviva updates online trust process

Aviva updates online trust process

Digitised trust for individual protection

Cameron Roberts
clock 28 November 2025 • 1 min read
Fairer Finance adds former FCA chair to consumer board

Fairer Finance adds former FCA chair to consumer board

Charles Randell CBE joins

Jaskeet Briah
clock 28 November 2025 • 1 min read
A history of protection products

A history of protection products

The good, the bad (and the ugly)

Tom Baigrie and Ryan Griffin
clock 27 November 2025 • 6 min read