Opinion

A judge recently ruled in the favour of a policyholder who had her claim rejected by Friends Provident, even though the Ombudsman had supported the provider's decision. Could this mark a shift in the way claims are dealt with in the future? While this...

A number of radical protection products are expected to hit the market this year, but will they help encourage more people to buy cover? And what else is needed to bridge the protection gap?

A recent survey by financial and business adviser Grant Thornton revealed that more than three-quarters of UK financial services advertisements and promotions are misleading. Are firms doing enough to ensure its financial promotions are clear and easy...

With providers taking a tougher stance on non-disclosure and more intermediaries submitting business electronically, should the industry introduce guidelines regarding when and if a client signature is required?

Scottish Provident is considering adding a guidance note to its application form in the hope it will increase the accuracy of height and weight information supplied by applicants. Will we see more providers follow in Scottish Provident's footsteps and...

The Government hopes its proposed Incapacity Benefit reforms will see around one million long-term sick people back in work within 10 years. Will it work? And how will this latest proposal affect the insurance industry?

The updated version of the Association of British Insurers' (ABI) statement of best practice for critical illness (CI) cover is soon to be revealed. The ABI believes the revised document will help consumers better understand how CI works. Will it succeed?...

On 14 January general insurance regulation will have been in place for a year. What effect has regulation had on the insurance industry - and have we seen any tangible results?

With the start of a new year round the corner, what have been the main issues facing the health insurance and protection market over the last 12 months and what has been achieved?

The Association of British Insurers' new guidelines on HIV ask insurers to question policyholders on whether they have been exposed to HIV infection by having unsafe sex. Many industry experts have slammed the new rules, arguing that the question is too...