PPI

The payment protection insurance (PPI) mis-selling scandal has cost the financial services industry more than three quarters of a billion in redress payments to customers in the first three quarters of the year.

The Financial Ombudsman Service has hinted at higher levies for the industry as a result of another spike in payment protection insurance (PPI) claims.

The FSA and the OFT are consulting on guidance to firms in relation to payment protection products - the first time the FSA has become involved in the design of a specific product.

When it comes to product development plans, health and protection providers need to stop repeating past mistakes and look to the future, says Wojciech Dochan.

The Competition Commission's first set of remedies for payment protection insurance (PPI) were introduced on Saturday.

Complaints about critical illness (CI) have spiked sharply over the last six months, the FSA has reported.

A buyers' guide to short-term income protection (IP) and mortgage payment protection insurance (MPPI) has been launched to assist consumer awareness of the products.

Claims management companies (CMCs) mislead claimants and frequently flout marketing rules, according to a mystery shopping exercise carried out by consumer group Which?

Health Insurers were the subject of just 122 complaints to the Financial Ombudsman Service (FOS) in the first six months of this year.

Paul Broadhead of the Building Society Association lays out his plan to revive the mortgage market to Paul Robertson.