FCA

The Financial Ombudsman Service (FOS) has warned it will demand compensation awards from businesses for non-financial errors if they are deemed to have failed vulnerable clients by "rigidly applying rules".

A major review into consumer access to the financial advice market has been launched by HM Treasury and the Financial Conduct Authority (FCA).

Susan Stevenson says the needs of over-50s life insurance customers are changing - but how will the market respond?

A petition is demanding soon-to-be acting head of the Financial Conduct Authority (FCA) Tracey McDermott enact an independent review of advice firm regulation, after an IFA was forced to pay a 320% increase in his Financial Services Compensation Scheme...

The Financial Conduct Authority (FCA) has for the first time distinguished between advice and guidance in the way it records complaints, in new rules out today.

The Financial Conduct Authority (FCA) has called on firms, consumer groups and stakeholders to give consumers information in smarter and more effective ways.

Disabled people report extra costs in areas including insurance, transport and energy bills yet improved competition and communication could help drive down these costs, a major report has found.

State-owned Lloyds Banking Group has been hit with a £117m fine by the Financial Conduct Authority (FCA), the "largest retail fine" it has ever issued.

The Association of Professional Financial Advisers has called for the Financial Conduct Authority (FCA) to take a ‘common sense' approach to telephone recording.

The Financial Conduct Authority (FCA) helpline has failed to achieve its voluntary targets for servicing enquiries from firms after being hit by increased demand for help with consumer credit and AIFMD.