The Financial Conduct Authority (FCA) has reported that firms have improved the way they handle complaints in its latest update on PPI redress work.
The Financial Conduct Authority (FCA) has pledged it will overhaul the way it issues attestations to firms - which put the onus on senior management to fix problems - by placing greater importance on clarity and transparency.
Some 97% of the £943m in fines collected by the financial regulator between 2010 and 2013 came from settlements, according to research from law firm Freshfields.
The Financial Conduct Authority (FCA) is seeking examples of occasions the industry suspects it may have applied its rules after the fact with the benefit of hindsight.
The Financial Conduct Authority's (FCA) newly published guidance on social media promotion leaves firms with 40 characters to promote their products on Twitter, warned a consultancy as it criticised the regulator for "not going far enough" in telling...
The prospect of a 'regulatory dividend' for advisory firms - proposed by the Association of Professional Financial Advisers (APFA) - has been all but ruled out by the Financial Conduct Authority (FCA).
The Financial Conduct Authority (FCA) has found that some price comparison websites operating in the general insurance sector are 'failing' to meet consumers' expectations of them and, in some cases, the FCA's regulatory standards.
Advisers' hopes for the re-introduction of a long-stop on client complaints have suffered a blow after Financial Conduct Authority (FCA) chief Martin Wheatley suggested the regulator's investigation into the matter may have hit a roadblock.
The Financial Conduct Authority (FCA) has defended the Financial Ombudsman Service (FOS) from allegations of inconsistent case verdicts.
Advisers are increasingly imposing fees on customers who switch or cancel protection policies. Adviser Mark Sleaford is not impressed