claims handlers

Technology

Overhaul outdated protection claims processes - Report

A new report has called for radical changes to the claims process for life, critical illness and income protection plans.

clock 18 November 2011 • 1 min read

uncategorised

Narrowing the field

Does the external rating of products add value and what can advisers use them for? Ben Heffer explains

clock 08 February 2011 • 7 min read

Service

Claims "the Cinderella" department says Medicals Direct

Medicals Direct has claimed there is a lack of investment in the Claims function within the UK protection industry.

clock 10 November 2010 • 1 min read

Income Protection

Canada Life increases eligibility for CMS Connect

Canada Life has reduced the qualifying premium for group income protection (GIP) policyholders to receive its additional claims management service (CMS).

clock 08 November 2010 • 1 min read

Underwriting

Risk Clinic: FIB vs lump sums

I sold my client a family income benefit (FIB) plan which has subsequently been claimed on. However, I was surprised to discover that the provider convinced my client to take the benefit as a lump sum instead. Should the adviser be informed about this...

clock 01 November 2010 • 4 min read

International PMI

Aviva improves IPMI offering

Aviva is now accepting faxed and emailed copies of application and claims forms for its international private medical insurance (IPMI) offering.

clock 01 October 2010 • 1 min read

Income Protection

Canada Life adds to Claims Management Services

Canada Life Group Insurance (CLGI)has announced the launch of CMS Connect providing employer and employee support to its Claims Management Services (CMS+) branded proposition.

clock 18 March 2010 • 1 min read

Technology

Medicals Direct enters claims arena

Medicals Direct Group has launched a new tele-claims service.

clock 30 October 2009 •