Aviva

Aviva paid more than £439m to its life and critical illness (CI) customers in 2011, a total of 99%, making payments for 10,495 life claims and 1,568 CI claims.

Aviva has reviewed its occupational classes, resulting in 95% of new clients being offered own occupation for income protection (IP) it has also moved its non-medical limits.

Aviva has seen its UK protection business grow amid strong overall performance from its life insurance and pensions business.

Less than one in five parents take out life cover to protect their finances in case of them dies, according to new research.

COVER is proud to announce that Aviva, LV=, PruHealth, PruProtect and Simplyhealth are sponsoring its new website.

Bupa has become the second insurer to give further clarity about its complaints levels, suggesting providers may want further details to be published by the Ombudsman to put figures into a wider context.

The private medical insurance (PMI) market's two biggest players have seen a rise in the number of complaints escalated to the Financial Ombudsman Service (FOS).

Old traditions such as Sunday dinner and playing board games are still at the heart of family life, according to research from Aviva.

Aviva has launched an adviser-facing awareness campaign to help IFAs emotionally engage with clients and their families while approaching the subject of protection.

Sex is the only subject more taboo than finances for UK families as many find the conversations too awkward and uncomfortable, a new report has revealed.