Steve Casey: Practice what you preach

I have been genuinely overwhelmed with the interest and positive feedback generated by my article published in Cover last month, outlining my experience as a critical illness claimant. On a personal note I am grateful for all the good wishes, but it is equally poignant to see the strength of feeling directed towards the need for protection claimants to be treated as people, not as just a process.   In the first article, I wrote about my claims experience, now I want to outline non-care benefits are playing a big role in my recovery. Read it again here. Being both a patient and a cl...