Regulation

TCF's core objective is to improve consumer understanding of financial services. Head of the initiative, Nausicaa Delfas, tells Peter Carvill about her hopes to see a fully integrated agenda within firms

Many across the industry have been distinctly underwhelmed by the new Insurance Conduct of Business sourcebook but, as Lucy Quinton writes, it still holds a few surprises.

While the FSA has made strides that could further COVER's industry-backed Promoting Protection campaign, Mark Twigg explains why the Government needs to throw its hat in the ring.

Industry not shocked by new ICOB rules but some classification issues raised

With 2007 testing the mettle of the British public with the Northern Rock crisis and a predicted credit crunch, Peter Carvill looks to the year ahead and hears views from some industry commentators.

With the results of the FSA's Retail Distribution Review looming, Stephanie Spicer analyses the potential outcomes of the report and how vastly divergent the two main scenarios could prove to be.

Compliance consultant Branko Bjelobaba looks back at how Financial Services Authority regulation has affected the PMI sector and forecasts the future outlook.

With the FSA setting the wheels in motion on its regulation changes and Treating Customers Fairly initiative, Sam Barrett finds out what the effects will be on the protection market

In the wake of shock pre-Budget revelations possibly marking the end of PTA, Lucy Quinton reports on industry predictions for 2007 from the latest COVER survey

A year after the FSA stepped up its fight against firms that do not treat their customers fairly, can we see any tangible improvements? Johanna Gornitzki investigates