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Author profile

Paul Robertson

Articles by Paul Robertson

Regulation

Biba to expand cost of regulation research to include non-EU markets

The British Insurance Brokers' Association is revisiting research it conducted in 2011 on regulatory cost for brokers with plans to expand its scope to include key insurance markets outside the UK and Europe.

clock 22 November 2013 •

Marketing

Stigma over chronic conditions harms youth employment

Young people with chronic health conditions are more vulnerable to job loss, a new report by Fit for Work UK has cautioned.

clock 20 November 2013 •

Adviser / Broking

Blog: Protection is not a mortgage sale option

As the economy begins to show signs of recovery and the housing market returns to growth, it is clear that mortgage advisors are back to being busy again with lending at its highest level since 2008.

clock 20 November 2013 • 2 min read

Marketing

Customer Service will rebuild trust in financial services - ICS

The Institute of Customer Service has said the retail banking and insurance sector need to focus on customer service as a strategic business initiative to improve business performance.

clock 20 November 2013 •

Marketing

Households still getting poorer - L&G

Household finances across the country appear worse than a year ago research from the Legal & General MoneyMood Survey has found.

clock 19 November 2013 •

Income Protection

Family Support Initiative gathers steam

The Family Support Initiative, recently been announced by the Income Protection Task Force (IPTF), has stimulated great initial interest and support according to Peter Le Beau, the Chairman of IPTF.

clock 19 November 2013 •

Individual Protection

Ex-British Insurance boss Burgess back to market with mortgage product

British Money is set to launch a new mortgage payment protection product for the UK market.consumers.

clock 18 November 2013 •

Cashplans

Medicash recognised for customer service standard

Health cash plan provider Medicash has been recognised for customer service and relationships by customer experience consultants Investor in Customers (IIC).

clock 18 November 2013 •

Group PMI

Bupa launches workplace mental health provision

Bupa has launched Healthy Minds,for corporate customers, which will identify early signs of mental illness, increase early intervention and help employees get back to health faster.

clock 18 November 2013 •

Regulation

Natalie Ceeney steps down as FOS' chief ombudsman

Watchdog trebled in size under departing chief's leadership.

clock 15 November 2013 •
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