Protection and health insurance complaints to the Financial Ombudsman Service (FOS) leapt sharply in the second three months of the year.
The "diabolical" selling of protection back books needs to be regulated and restricted, with the new owners held accountable for the way the books are run, an industry expert says.
Louise Colley from Aviva picked up the Outstanding Achievement Award at last night's COVER Excellence Awards.
A specialist insurance provider has been disciplined by the Advertising Standards Authority (ASA) for an advert branded "provocative" and "degrading".
Aviva has bowed to public pressure and toned down its Downtown Abbey motorcycle crash victim ads.
LV= has signified its intent to become the cheapest income protection (IP) provider by reducing prices for the next three months.
Unum has become the second insurer to use ITV's Downton Abbey to promote the importance of income protection (IP).
The project to bring about an income protection (IP) quality standard (QS) has been abandoned.
Complaints about critical illness (CI) have spiked sharply over the last six months, the FSA has reported.
The Disability Benefits Consortium (DBC) has produced a ‘myth buster' factsheet issuing a stark warning for potential future claimants about the realities of the impending welfare reforms.