FOS

With the Law Commission's reform of insurance contract law almost complete - is the industry ready for change? Will the new law reflect the current industry practice and last another 100 years, asks Gill Salton?

In September the Financial Ombudsman Service (FOS) published company specific complaints data for the first time while the ABI has published company aggregated data.

I welcome the publication of the new Income Protection (IP) Task Force White Paper.

The FOS reflects on outcomes of ABI guidance

Is past claims performance a guide to the future or will the FOS work on transparency be valuable to the industry? Gill Salton asks.